Refund Policy

When you get a refund

• You were charged but the purchased Full AI Buy Report could not be successfully unlocked or delivered because of a technical failure on our side.
• You were charged more than once by accident for the same intended purchase — duplicate charges are eligible for review and refund.

When refunds are generally not offered

Because the Full AI Buy Report is digital content generated and unlocked for a specific vehicle analysis, refunds are generally not offered solely because you disagree with the analysis, or because you later decide not to buy the vehicle. Legitimate exceptional cases are reviewed individually — if you believe your situation is one, write to us and explain it.

How to request a refund

Email edik4988@gmail.com with the vehicle listing URL you analyzed, the date of purchase and a short description of what went wrong. We review requests and reply by email.

Your legal rights

Any refund rights you have under applicable law remain unaffected by this policy.

Payment processing

Paid purchases are not yet enabled on this website. When Paddle becomes the Merchant of Record for CarWise AI purchases, payment and refund processing may also be subject to Paddle's applicable buyer terms and procedures.

Contact

Questions about this policy: edik4988@gmail.com